Contact information

Contact Information

Introduction

At Rusty Hive Inc, your satisfaction and feedback are paramount to us. This policy outlines the various ways you can get in touch with us, whether for support, information, or feedback. We are committed to providing timely and helpful responses to all inquiries.

Contact Details

- Name: Rusty Hive Inc, AKA Rusty Hive Online
- Support Email: For customer support, product inquiries, order status, or any post-purchase concerns, please email us at support@rustyhive.com.
- Contact Email: For general inquiries, partnerships, vendor relations, or media, please email info@rustyhive.com.
- Mailing Address: For returns, letters, or any mail correspondence, please use Rusty Hive Inc. 3990 SR 64 East, Bradenton, FL 34208 as the address.
- Phone Number: To speak with a customer service representative, please call us at +01 (941) 527-0127. Our phone lines are open from 9 AM to 5 PM EST, Monday through Friday.

Response Time

We strive to respond to all emails within 24-48 hours. However, during peak times or holidays, responses may take longer. We appreciate your patience and understanding.

Phone Support

Our dedicated team is available to take your calls during business hours. If you reach us outside these hours, please leave a message with your name, contact information, and the nature of your inquiry. We'll get back to you as soon as possible.

Mailing Correspondence

For any mail sent to our mailing address, please allow up to 7 business days for us to process your letter or package upon receipt. Should you require confirmation of receipt, we recommend using a mail service that provides tracking.

Feedback

We welcome your feedback and suggestions about our products and services. Please feel free to reach out via any of the contact methods listed above. Your input is valuable to us and helps us improve.

Privacy

Please be assured that all communication with Rusty Hive Inc is treated with the utmost confidentiality. We respect your privacy and are committed to protecting your personal information. For more details, please refer to our Privacy Policy.

Changes to the Contact Information Policy

Rusty Hive Inc reserves the right to update this contact information policy at any time. Any changes will be communicated through our website and, where appropriate, via a direct communication to our customers.

Thank you for choosing Rusty Hive Online. We look forward to assisting you and ensuring a pleasant experience with our store.